Returns & Exchanges
Due to the perishable nature of our lactation support products, we cannot accept returns for change of mind to ensure the health and safety of our customers. If your order arrives damaged or incorrect, we are committed to providing a replacement or refund within 14 days of purchase.
Contact Support
Email our customer care team at [email protected] with your order number and a brief explanation of the issue.
Provide Documentation
Attach clear photographs of the damaged product or shipping box to help us process your claim quickly.
Review Process
Our team will evaluate your request within 48 business hours to determine eligibility for a refund or replacement.
Resolution
Once approved, a replacement shipment will be dispatched or a refund will be issued to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing